Privacy policy
What we collect, and why.
A plain-English privacy policy. If anything here is unclear, email the studio and a person will explain it.
- Last updated
- 2 November 2026
- Data controller
- Northline Digital Studios
- Contact
- hello@northlinedigitalstudios.co.uk
01
Who we are
Northline Digital Studios is a design and build studio based in London, working with clients across the United Kingdom and internationally. This policy explains what we collect when you use this website, why we collect it, and what you can ask us to do with it.
02
What we collect
When you send an enquiry we collect the details you type: your name, email address, company name, budget range, the services you are interested in, and your brief. We keep that so we can reply and, if we go on to work together, so we can run the project.
Our hosting and analytics providers record standard technical information — pages viewed, approximate location, device and browser type, and the site that referred you. This is used in aggregate to understand how the site is used.
03
Why we use it
To reply to your enquiry, to prepare a proposal, to deliver and support a project, and to improve the website. We do not sell your data, and we do not pass it to third parties for their own marketing.
04
Cookies
This site uses a small number of cookies and local storage entries: the essentials needed to serve the site and remember that you have seen the opening animation, and analytics cookies that help us see which pages are useful. You can block or clear cookies in your browser settings at any time; the site will keep working.
05
How long we keep it
Enquiries are kept for up to 24 months so we have a record of what was discussed. Project records, invoices and contracts are kept for six years, as UK tax and company law requires. Analytics data is retained by our providers in line with their own retention periods.
06
Your rights
You have the right to ask for a copy of the personal data we hold about you, to have it corrected or deleted, to restrict or object to how it is used, and to withdraw consent for marketing at any time.
Email hello@northlinedigitalstudios.co.uk and we will respond within 30 days. If you are unhappy with how we have handled your data you can complain to the Information Commissioner’s Office at ico.org.uk.
07
Where your data is held
Our website, enquiries and files are hosted with established providers who may process data outside the UK. Where that happens, transfers are covered by the UK’s adequacy regulations or standard contractual clauses.
08
Changes
If this policy changes we will update this page and the date below. Nothing here changes any rights you have under data protection law.
